What Happens If Someone Refuses to Sign Electronically?
Not everyone is comfortable with digital tools, and you may occasionally work with a client or partner who prefers not to sign electronically. When this happens, it’s important to know your options so you can keep the agreement moving forward without delays or confusion.
The good news is that digital signing is optional, and you can offer alternatives when someone isn’t ready to go fully online.
Why Someone Might Refuse an Electronic Signature
People may decline to sign electronically for reasons like:
- They’re not familiar with online signing
- They prefer paper-based workflows
- Their company has a strict internal policy
- They’re unsure about digital security
- They simply feel more comfortable signing on paper
Understanding the reason helps you decide the best next step.
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What You Can Do if a Signer Refuses to Sign Electronically
If someone declines to sign electronically, you still have several options to complete the agreement.
Option 1: Offer a Paper Version
You can download the contract from SignBox and send a printable PDF.
They can print, sign, and return it via scan or photo.
Option 2: Explain the Security Measures
Sometimes people refuse because they worry about security.
You can reassure them that SignBox:
- Requires email confirmation
- Links every signature to a unique signer ID
- Stores documents securely in SignBox Drive
This often eases concerns.
Option 3: Split the Workflow
If multiple people are signing, some may sign electronically while others sign offline.
You can manage this by uploading the final combined version afterward.
Option 4: Respect Their Preference
If they ultimately still prefer a traditional signature, accept their method and continue the workflow manually.
SignBox supports both digital and mixed signing processes, so you can stay flexible.
Can a document still be valid if only some people sign electronically?
Yes, you can combine electronic and handwritten signatures as long as all parties agree.
Can I download the document to let them sign on paper?
Yes, you can download the file at any time and send it manually.
What if the person doesn’t respond at all?
You can track the status in SignBox and send automatic reminders to encourage action.
Is electronic signing safe enough to convince hesitant signers?
Yes. Each signature is verified through email and linked to a unique signer ID, helping prevent fraud.
Flexible Signing, No Delays
Whether someone signs electronically or prefers paper, SignBox keeps your workflow moving.
Upload → Invite → Sign → Manage. All with clear visibility and secure document storage.
Work smarter with SignBox.